Cyclotricity Elysium Relay Electric Mountain Bike 500W

If you are looking for more power than the average electric bike but worried about the legalities of such choice, the Relay 500W is one of the rare choices to consider. Our unique dual power system integrated in this e-bike allows the user to swap between two modes depending on whether you are on-road or off-road, enabling you to unlock the full power where it is safe and legal to do so.

Cyclotricity had set out to resolve this dilemma and introduced the first electric bike range that combines both configurations! The bike will come pre-set to the road-legal mode of 250W by default. The dual-mode system is embedded in the LCD Dashboard which can unlock the full power of the system using a special code.

The Relay 500W is made for you who primarily intend on using the bike on-road but looking to add the extra power for some occasional off-road riding.

Spread the cost of your payment by making use of PayPal's Credit 0% finance offer. PayPal Credit is the perfect way to spread the cost of larger purchases, buy now & pay later with 0% interest for 4 months.  

Select PayPal as the payment option at checkout - once redirected through to PayPal choose the PayPal Credit option.

Cancelling your order

If you would like to cancel your order, please contact us immediately at contact@launchelectric.com or on 02034889304. Please include your order number when contacting us. 

If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately. 

Please note –  when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.

Returns - Changed your mind

If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Launch Electric. can help arrange the return for a charge of £50 - a courier will be sent to pick it up from you & return it to the manufacturer.   

Please note –  the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.

Returns - Damages & Faulty 

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to contact@launchelectric.com so that we can open an insurance claim on your behalf.

If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to contact@launchelectric.com and we will arrange the repair or replacement with the manufacturer. 

Please note –  any fault caused due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.